ArkLegacy Notary Group – Privacy Policy & Terms of Use

Effective Date: July 28, 2025
Last Updated: July 28, 2025

This Privacy Policy explains how ArkLegacy Notary Group (“ArkLegacy,” “we,” “our”) collects, uses, protects, and discloses personal information for notarial, apostille, authentication, and document services. Using our website, submitting requests, or engaging electronically means you agree to these terms.

1. Information We Collect

  • Full name, email address, phone number, mailing address

  • Legal document details for service execution

  • Appointment dates, methods, communication history

  • Payment and billing information (where applicable)

  • Technical metadata (IP address, browser type, access times)

  • Supporting documentation voluntarily provided

2. Purpose of Collection

  • Perform notarial, apostille, or legalization services

  • Schedule, confirm, manage appointments

  • Fulfill legal, regulatory, or document obligations

  • Provide updates and instructions

  • Respond to inquiries and support

  • Maintain records for audit, billing, compliance

  • Improve efficiency and security

  • Manage retainer agreements (e.g., $500/month for 10 signings) and bulk data for business clients

3. SMS & Electronic Communications Consent

  • By providing contact info or submitting a request, you consent (per TCPA) to transactional SMS/email:

  • Appointment confirmations/reminders

  • Document/payment notifications

  • Service status updates

  • Opt-in required for marketing. Opt-out: Reply “STOP” or email helpdesk@arklegacygroup.com. Opting out of transactional messages may delay service.

4. Data Sharing & Disclosure

  • We don’t sell or rent your data. Shared only as needed:

  • Authorized agents (e.g., couriers, facilitators)

  • Government agencies, embassies

  • Payment processors (e.g., Stripe)

  • Legal bodies (subpoena, audit)

  • All disclosures follow strict confidentiality and security.

5. Information Security

  • Safeguards include encrypted cloud storage, role-based access, PCI-compliant payments, and routine audits.

6. Data Retention

  • Retained for service completion, legal/tax needs, dispute protection, or audits. - Deleted or anonymized when no longer required.

7. Your Rights

  • Request access, corrections, or deletion via admin@arklegacygroup.com (identity verified).

8. Disclaimer – Not a Law Firm

  • ArkLegacy is not a law firm; services are administrative. Clients ensure document compliance.

9. Processing Times & Service Limitations

  • State apostille typically 1–3 days, federal 2–4 weeks, embassy varies. Delays may occur due to:

  • Government backlogs/closures

  • Embassy limits

  • Incomplete client docs

  • We notify of delays; not liable for delays or client errors.

10. Policy Updates

  • We may update this policy; latest at www.arklegacygroup.com/privacy-policy-terms-of-use.

  • Notification via email to notary@arklegacygroup.com for request submitters.

Contact Us

ArkLegacy Notary Group

📧 helpdesk@arklegacygroup.com

📞 479-257-9877